Performance Management: A Transformative Three-Session Program
Set Clear Expectations. Drive Performance. Lead with Confidence.
Why This Program?
Performance management isn’t about micromanaging—it’s about creating a culture of success. A high-quality, fair performance management system sets people up to thrive. When expectations are clear and success is well-defined, employees are more engaged, leaders feel more confident, and teams perform at their best.
That’s what Performance Management is all about. In this three-session program, you’ll gain the tools, strategies, and confidence to set performance criteria, provide meaningful feedback, and navigate difficult conversations with clarity and impact.
Too often, performance management is reactive, uncomfortable, or inconsistent. This program will show you how to shift from managing problems to inspiring excellence—creating an open, fair, and high-performance culture where expectations are transparent and performance conversations are constructive.
Develop Crystal-Clear Performance Criteria – Define success in a way that eliminates ambiguity and builds alignment.
Use a Proven Strategy for Change – Learn how a strong performance framework can transform workplace culture.
Gain Insights into Your Leadership Practice – Reflect on your own leadership style and how to enhance your communication.
Make Performance Discussions Easier – Reduce resistance and frustration by structuring discussions that lead to action.
Leverage an AI-Driven Tool – Access a powerful system that generates tailored performance criteria in seconds.
Master the Art of Handling Feedback Reactions – Confidently navigate emotional responses and resistance to feedback.
This program will equip you with the skills, mindset, and tools to manage performance with clarity, confidence, and fairness.
What You'll Gain
Creating and Communicating Performance
Learn how to set fair, effective, and inspiring criteria for success.
Coaching for Excellence
Help individuals move from meeting expectations to excelling in their roles.
Handling Difficult Conversations
Learn structured approaches for addressing under-performance and encouraging improvement.
Responding to Emotional Reactions
Gain confidence in managing challenging responses such as anger, tears, defensiveness, or disengagement.
Navigating Allegations of Bullying
Understand best practices for ensuring fair and ethical performance management.
Becoming a Stronger Leader
Improve your leadership and communication skills to drive higher engagement and productivity.
Why This Program Works
Immediate Application
Apply structured performance management strategies right away.
Practical & Actionable
Gain real-world tools that help you lead with clarity and effectiveness.
More Constructive Feedback Discussions
Move from awkward conversations to meaningful, results-driven dialogues.
A More Engaged Workforce
Create an environment where employees feel valued, challenged, and supported.
What Others Have Said
"I loved this program. Mary and Bryan’s presentation style really set me at ease. I have gained excellent insights into the reasons behind setting clear criteria for success and gathering evidence for use in difficult discussions. The "Way of Thinking" approach to criteria has been eye opening. It sets the tone for that person to know what their role is and how to be outstanding."
"Great program. A nice model, fantastic examples, and easy to use tools. I have really enjoyed the breakout sessions and experiencing performance feedback from both perspectives. I loved your perspective that the leader needs to shift the most and how much the leader shifts will predict the outcome."
"The explanations of the tools and application tips are excellent. The three-column performance model is such a great tool - I can see myself using it immediately. The Line of Competence concept is insightful."
"This is a great program. Mary and Bryan are both articulate, helpful and thorough. The clear delivery, tips and tricks of what to do vs what not to do have made me feel much more confident."
"Excellent - I gained empowerment. Also, additional ideas for gathering evidence and having discussions to set criteria that will be empowering for all my team managers. I have not seen the "line of competence" before - it is so intuitive and helpful. The three-column criteria model will be an incredibly useful tool to use in development discussions. Thank you."
"Great. I gained tools and an understanding of how to use them to manage both high performance and underperformance. I really like the simplicity and ease of use of the 3-column model, and the concepts of designing it collectively with both groups and individuals to be clear about expectations and performance. I also really like the use of this approach to identify those who are outstanding."
Your Program Leaders
Mary Duckett
Director, DGR Consulting
This proven system transforms how leaders deal with performance in the workplace.
Mary leads the group step-by-step through enormous changes in their mindset and practice.
"Mary is a brilliant facilitator - comfortable, confident, reassuring, knowledgeable and very personable."
Bryan O'Connor
Director, DGR Consulting
This program is based on the hugely successful system Bryan O'Connor has developed to assist leaders get the performance they deserve from their groups.
We have distilled the system into a three-session program that gives you the capacity and tools to take resolute and consistent action.
"Bryan is a masterful coach who has an extraordinary impact on participants. They feel heard, supported and confident to adeptly and fairly create high performing workplaces."
Program Investment
$697
inc. GST
Your investment includes:
Frequently Asked Questions
Q: What are the dates and times for the program?
A: See our Training Calendar for upcoming dates.
Q: What if I can't attend a session?
A: You can access our online tools and resources area including readings, presentations of the key concepts and the slides used, a handout of the slides so you can take notes, and a copy of any tools we advocate using.
Q: Will I be able to apply this to my actual work situation?
A: Yes absolutely! We encourage you to apply the learning each week to your own context. We'd love you to bring back to the group your progress and talk through any issues.
Q: Can I raise my real world challenges and issues during the program?
A: Absolutely! The program is designed to draw out and deal with the real challenges you face. Mary and Bryan love hearing and exploring your challenges and suggesting solutions to your real world issues.
Q: Do I get access to the tools after the program finishes?
A: Yes! You have access to all the tools and resources after the program has completed.
The Future of Leadership is Clear and Fair Performance Management.
When leaders communicate expectations clearly and provide meaningful feedback, individuals and teams thrive. This program gives you the skills to set the bar for success, handle tough conversations, and build a high-performance culture.
Join us for this transformative three-session experience and develop the confidence to lead performance conversations that drive excellence.
Because clarity creates success.
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Contact Information
DGR Consulting Pty Ltd
PO Box 168 Leichhardt NSW 2040 Australia
ABN 76 050 063 744
Contact: Mary Duckett, Director
m: 0429 654 909
Copyright 2022 - DGR Consulting Pty Ltd - All Rights Reserved